Zendesk Chat
Microsoft 365Zendesk Chat vs Microsoft 365
Compare the top team collaboration tools side-by-side. All data is verified from official sources and updated regularly.
Verified data No sponsorship biasUpdated July 16, 2026 Official sources
Comparison Summary
Generated strictly from verified fields — never a subjective ranking.
Most AI Features
Microsoft 365
Microsoft 365 lists the most verified AI capabilities (8).
Overview
| Overview | Zendesk Chat | Microsoft 365 |
|---|---|---|
| Best for | Small Team, Enterprise | Enterprise, Mid-Market, Small Team, Solo / Freelancer |
| Starting price | Free | $1.99/mo |
| Free plan | Yes | No |
| Deployment | Cloud / SaaS | Cloud / SaaS, Hybrid |
Zendesk Chat- Best for
- Small Team, Enterprise
- Starting price
- Free
- Free plan
- Yes
- Deployment
- Cloud / SaaS
Microsoft 365- Best for
- Enterprise, Mid-Market, Small Team, Solo / Freelancer
- Starting price
- $1.99/mo
- Free plan
- No
- Deployment
- Cloud / SaaS, Hybrid
Pricing
| Pricing | Zendesk Chat | Microsoft 365 |
|---|---|---|
| Free plan | Yes | No |
| Paid plans | Free | $1.99/mo |
| Number of plans | 0 | 3 |
Zendesk Chat- Free plan
- Yes
- Paid plans
- Free
- Number of plans
- 0
Microsoft 365- Free plan
- No
- Paid plans
- $1.99/mo
- Number of plans
- 3
Key Features
| Key Features | Zendesk Chat | Microsoft 365 |
|---|---|---|
| File Sharing | ||
| Chat Messaging | ||
| Comments Annotations | ||
| Mobile App | ||
| Custom Fields | ||
| Automations Rules | ||
| Dashboards Reporting | ||
| Notifications |
Zendesk Chat- File Sharing
- Chat Messaging
- Comments Annotations
- Mobile App
- Custom Fields
- Automations Rules
- Dashboards Reporting
- Notifications
Microsoft 365- File Sharing
- Chat Messaging
- Comments Annotations
- Mobile App
- Custom Fields
- Automations Rules
- Dashboards Reporting
- Notifications
AI Capabilities
| AI Capabilities | Zendesk Chat | Microsoft 365 |
|---|---|---|
| AI Summary | AI that gets smarter with every resolution. | Not Verified |
| Ai Assistant | ||
| Ai Writing | ||
| Ai Search | ||
| Ai Automation | ||
| Ai Summaries |
Zendesk Chat- AI Summary
- AI that gets smarter with every resolution.
- Ai Assistant
- Ai Writing
- Ai Search
- Ai Automation
- Ai Summaries
Microsoft 365- AI Summary
- Not Verified
- Ai Assistant
- Ai Writing
- Ai Search
- Ai Automation
- Ai Summaries
Security & Compliance
| Security & Compliance | Zendesk Chat | Microsoft 365 |
|---|---|---|
| SOC 2 TYPE II | ||
| ISO 27001 | ||
| HIPAA | ||
| GDPR | ||
| FEDRAMP MODERATE | ||
| ISO 27017 | ||
| PCI DSS | ||
| ISO 27018 | ||
| CSA STAR | ||
| Single Sign-On (SSO) |
Zendesk Chat- SOC 2 TYPE II
- ISO 27001
- HIPAA
- GDPR
- FEDRAMP MODERATE
- ISO 27017
- PCI DSS
- ISO 27018
- CSA STAR
- Single Sign-On (SSO)
Microsoft 365- SOC 2 TYPE II
- ISO 27001
- HIPAA
- GDPR
- FEDRAMP MODERATE
- ISO 27017
- PCI DSS
- ISO 27018
- CSA STAR
- Single Sign-On (SSO)
Compliance & Certifications
| Compliance & Certifications | Zendesk Chat | Microsoft 365 |
|---|---|---|
| SOC 2 TYPE II | ||
| ISO 27001 | ||
| HIPAA | ||
| GDPR | ||
| FEDRAMP MODERATE | ||
| ISO 27017 | ||
| PCI DSS | ||
| ISO 27018 | ||
| CSA STAR | ||
| SOC 1 |
Zendesk Chat- SOC 2 TYPE II
- ISO 27001
- HIPAA
- GDPR
- FEDRAMP MODERATE
- ISO 27017
- PCI DSS
- ISO 27018
- CSA STAR
- SOC 1
Microsoft 365- SOC 2 TYPE II
- ISO 27001
- HIPAA
- GDPR
- FEDRAMP MODERATE
- ISO 27017
- PCI DSS
- ISO 27018
- CSA STAR
- SOC 1
Integrations
| Integrations | Zendesk Chat | Microsoft 365 |
|---|---|---|
| Popular integrations | ||
| Total integrations | 0+ | 0+ |
Zendesk Chat- Popular integrations
- Total integrations
- 0+
Microsoft 365- Popular integrations
- Total integrations
- 0+
Supported Platforms
| Supported Platforms | Zendesk Chat | Microsoft 365 |
|---|---|---|
| TEST PLATFORM | ||
| Android | ||
| Mac | ||
| Web | ||
| Windows | ||
| iOS | ||
| macOS |
Zendesk Chat- TEST PLATFORM
- Android
- Mac
- Web
- Windows
- iOS
- macOS
Microsoft 365- TEST PLATFORM
- Android
- Mac
- Web
- Windows
- iOS
- macOS
Media
| Media | Zendesk Chat | Microsoft 365 |
|---|---|---|
Zendesk ChatMicrosoft 365100% Verified Data
All information is collected from official sources.
No Sponsorship Bias
We don't play favorites. Comparisons are based on verified data.
Updated Regularly
Data is reviewed and updated to ensure accuracy.