Salesforce

Name: Salesforce
Author: Salesforce

Free Plan Available

Salesforce is the #1 Agentic AI CRM, helping companies become Agentic Enterprises where humans and agents drive success together through a unified AI, data, and Customer 360 platform.

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Last updated: July 16, 2026 Verified data Official site No sponsorship

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Verification Center

We verify Salesforce against official vendor sources — not user reviews or self-reported claims.

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Pricing

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Security

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AI Features

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Integrations

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Last verified July 16, 20261 official source2 pages crawled

What is Salesforce?

Automate better sales, service, and marketing with humans and AI agents working together on one trusted, agentic CRM platform. See value from day one with quick and easy setup and pre-built agents.

Best suited for: Small Team and Enterprise

Based on verified team-size fit data.

best For

Small Team, Enterprise

deployment

Cloud / SaaS

starting Price

Free

free Plan

Yes

Top Features

23 features

Kanban

Gantt

Whiteboards

Video Meetings

File Sharing

Task Management

Docs

Goals

Time Tracking

Chat Messaging

Screen Sharing

Calendar Scheduling

Real Time Co Editing

Version History

Comments Annotations

Guest Access

Custom Fields

Templates

Automations Rules

Forms Surveys

Mind Mapping

E Signature

Recording

Plans & Pricing

Free

$0 /seat / month

Your free AI CRM gives you:

Up to 2 users with no time limit
Quick and easy set-up with guided onboarding
Sales, service, and email marketing
Built-in AI for quick insights and email drafting
Free Slack workspace for collaboration

Get Started

Starter Suite

$25.00 /seat / month

Turnkey AI + CRM for small businesses — automate sales, marketing, and service.

Everything in Free, Plus Unlimited Users
Built-In Sales Flows and Lead Routing
Dynamic Email Nurture Campaigns and Lead Scoring
Secure Payment Links and Ecommerce Storefront

Get Started

Pro Suite

$100.00 /seat / month

The CRM with advanced automation and deeper customization.

Everything in Starter plus Enhanced, Real-Time Chat
Sales Quoting and Forecasting
Greater Customization, Automation+ Access to AppExchange
Premier Support (add-on)

Get Started

Prices shown may not include applicable taxes and can change without notice.

AI Capabilities

New

like Salesforce, is essential for growth because it gives you a single, 360-degree view of every customer, allowing you to build stronger, more profitable relationships at scale.

Ai Assistant
Ai Meeting Notes
Ai Writing
Ai Search
Ai Automation
Ai Summaries
AI Agents
MCP

External Reviews

We verify product facts from official sources, not user ratings — see our methodology. For independent user opinions on Salesforce, check these platforms directly:

Independent Reviews

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Capterra

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TrustRadius

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Trustpilot

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Product Hunt

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Top Alternatives

HubSpot

HubSpot's customer platform includes all the marketing, sales, customer service, and CRM software you need to grow your business.

Best for: Small Team, Enterprise, Mid-Market, Solo / Freelancer

Verified Compare

monday CRM

Accelerate revenue growth with monday CRM. AI-powered platform for marketing, sales, and delivery teams. Get AI agents working your pipeline 24/7.

Best for: Medium & Enterprise
From: Free

Verified Compare

Ready to try Salesforce?

Start with a free plan or try premium features free for 30 days.

Visit Official Site Start Free Trial

Verification Summary

All checks verified against official sources.

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Key Information

Developer: Salesforce
Founded: Not yet verified
Headquarters: Not yet verified
Website: salesforce.com

Security

Single Sign-On (SSO)

Compliance & Certifications

SOC 2 TYPE II
Signals an independent audit confirmed the vendor's security, availability, and confidentiality controls operated effectively over a period of time — one of the certifications most commonly requested in vendor security reviews.
ISO 27001
Signals the vendor's information security management practices have been independently assessed against this standard. A general indicator of security process maturity, not a guarantee against any specific vulnerability or incident.
HIPAA
Signals the vendor supports handling protected health information under HIPAA. Relevant for healthcare-related use cases — your organization's own HIPAA compliance also depends on a signed Business Associate Agreement and how the product is configured.
GDPR
Signals the vendor has documented practices for handling personal data of EU residents. Relevant if your organization handles EU customer or employee data — your own GDPR obligations still depend on how you configure and use the product.
FEDRAMP MODERATE
Signals U.S. federal government authorization at the Moderate impact level. Primarily relevant for organizations with government contracting or federal compliance requirements — not typically a factor for other buyers.
PCI DSS
Signals the vendor meets requirements for securely handling credit card data. Only relevant if this software will process, store, or transmit payment card information — not a general security indicator otherwise.
ISO 27018
Signals the vendor follows specific, independently assessed practices for protecting personal data in cloud environments. Relevant if privacy of hosted personal data is a priority in your evaluation.
SOC 1
Signals an independent audit of controls relevant to financial reporting. Mainly relevant if this software affects your organization's financial records or reporting processes — less relevant for most other use cases.
CSA STAR
Signals the vendor has published its security practices in the Cloud Security Alliance's public registry. Useful as a reference during your own security review, not itself a certification of guaranteed compliance.

Supported Platforms

Windows
macOS
Linux
iOS
iPadOS
Android

Integrations

0+ total

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