HubSpot Service Hub

Name: HubSpot Service Hub
Author: HubSpot

Customer support ticketing and help desk.

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Last updated: July 16, 2026 Verified data Official site No sponsorship

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Verification Center

We verify HubSpot Service Hub against official vendor sources — not user reviews or self-reported claims.

Official Website

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Pricing

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Security

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AI Features

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Integrations

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Last verified July 16, 20261 official source1 page crawled

What is HubSpot Service Hub?

HubSpot Service Hub is a customer service software and help desk platform designed to help businesses manage, track, and resolve customer support requests

Best suited for: Enterprise, Mid-Market, and Small Team

Based on verified team-size fit data.

best For

Enterprise, Mid-Market, Small Team

deployment

Cloud / SaaS

starting Price

Free

free Plan

Top Features

23 features

Kanban

File Sharing

Task Management

Docs

Goals

Workflow Automation

Chat Messaging

Calendar Scheduling

Real Time Co Editing

Version History

Comments Annotations

Guest Access

Mobile App

Offline Access

Custom Fields

Templates

Automations Rules

Dashboards Reporting

Notifications

Forms Surveys

E Signature

Recording

AI Capabilities

New

to scale support and drive customer retention.

Ai Assistant
Ai Meeting Notes
Ai Writing
Ai Search
Ai Automation
Ai Summaries
AI Agents
MCP

External Reviews

We verify product facts from official sources, not user ratings — see our methodology. For independent user opinions on HubSpot Service Hub, check these platforms directly:

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Verification Summary

All checks verified against official sources.

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Key Information

Developer: HubSpot
Founded: Not yet verified
Headquarters: Not yet verified
Company Website: hubspot.com
Website: hubspot.com/products/service

Security

Single Sign-On (SSO)

Compliance & Certifications

SOC 2 TYPE II
Signals an independent audit confirmed the vendor's security, availability, and confidentiality controls operated effectively over a period of time — one of the certifications most commonly requested in vendor security reviews.
HIPAA
Signals the vendor supports handling protected health information under HIPAA. Relevant for healthcare-related use cases — your organization's own HIPAA compliance also depends on a signed Business Associate Agreement and how the product is configured.
GDPR
Signals the vendor has documented practices for handling personal data of EU residents. Relevant if your organization handles EU customer or employee data — your own GDPR obligations still depend on how you configure and use the product.

Supported Platforms

Android
Web
iOS

Integrations

0+ total

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